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International Order FAQs

Hi there! I'm still working on compiling a thorough list of FAQs for my customers from around the globe. Are you an international customer with a question? Please contact me for assistance!

In the meantime, here are a few questions that pop up from time to time:

How long will it take to get my order? Shipping outside of the United States takes a little longer than shipping within the country. Here's what you can expect:

Samples - Samples are mailed as letters and usually take about 2-3 weeks to get to you from the United States

Small Orders (stamps, note pads, small note card sets, etc.) - Small orders are shipped via USPS International First Class Mail. Usually small orders take 1-2 weeks to make and then can take 2-5 weeks to ship from my side of the world to yours. So you can expect your order to arrive 3-7 weeks from the time you order. If you need your items sooner, please contact me for a quote on priority mail!

Save The Dates, Invitations, and Wedding ItemsOrders are shipped via USPS International Priority Mail. Most orders take 3 weeks to complete after proof approval. USPS estimates 6-10 business days for shipping. So you can expect your package to arrive about 4-6 weeks after you place your order.

Will I have to pay a Customs fee? Customs fees and import taxes are different from country to country. Some countries charge a tax on every item shipped from an outside country, whether it's a purchase or a gift. Others tax only purchases, and some don't charge a customs fee at all.

If your country charges a customs fee or import tax, this is a fee that goes to your government. It is not something that I can predict, control, or prevent. And they are the sole responsibility of the customer to pay when the package arrives.

It is illegal for me to falsify a customs form in any way, so please do not ask me to lie. I can not mark your item as a gift or declare a lower value on the form. I love you dearly, but I also love my comfy home and I don't look good in an orange jumpsuit.

More questions? Please contact me I'd love to talk!

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About Us

Fresh Paper is a hip, funky invitation boutique that caters to wickedly awesome couples who value great design. We specialize in clever, offbeat, and unique invitations for today's modern couple. We call Portland, Oregon home, and we're thrilled to work with couples around the globe. We also love babies, new houses, and new businesses! We're here to help you celebrate life's great adventures!